Oviq detects, resolves, and communicates exceptions automatically — escalating only what needs your judgment.
80%
exceptions resolved automatically
3×
freight per coordinator
<2 min
average response time
The problem
Every exception triggers the same manual loop — over and over, at scale.
4–6 hrs
Average time an ops coordinator spends on exceptions per day
1:300
Industry average — one coordinator per 300 monthly loads. Hiring is the only lever.
$0
Value added by manual exception follow-up. It's pure operational cost.
How it works
Upload a CSV or connect your TMS. Oviq runs continuously from there.
01
Detect
Oviq evaluates every shipment continuously for missed pickups, delays, missing PODs, and more.
02
Case opened
Every exception becomes a managed Case with priority, timeline, and a playbook assigned automatically.
03
AI resolves
Oviq contacts the carrier, notifies the customer, requests ETAs, and logs every action.
04
Escalate only when needed
Unresponsive carriers, SLA breaches — Oviq escalates with full context pre-loaded.
Early access
"
We were hiring a new coordinator every time volume grew. Oviq changed that math completely — same team, handling three times the freight.
J. Reynolds
VP Operations, mid-sized freight brokerage
80%
exceptions auto-resolved
3×
loads per coordinator
<2 min
first response time
$0
additional headcount
Pricing
14-day free trial on all plans. No setup fees. Cancel any time.
Join freight brokerages already handling more freight with the same team.